FAQs
FAQ
Frequent Asked Questions
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Please email ToughTerrainOffroad@gmail.com to get a quote on an international order outside the United States.
How long will it take to get my orders?
If item is in stock orders will take 3-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Please email ToughTerrainOffroad@gmail.com for any questions.
Any question?
You can contact us through our contact page! We will be happy to assist you or email us at ToughTerrainOffroad@gmail.com
How long must I wait for out of stock product?
We usually stock items by the end of the month. We will try to provide you with an estimate shipping date and keep you updated on your order.
Are installation and labor fees covered under warranty/item issues or incorrect items?
Cost of installation and labor is not covered in any instance. All installation or labor fees are the responsibility of the customer and Tough Terrain Off Road shall not be held liable for any incidental or consequential damages and/or injuries from the result of use of its parts.